What We Do

Every layer of your
business, covered.

We source best-fit technology from 40+ strategic partners, one advisor, one point of contact, across every major IT category.

A Full-Stack Advisory Practice

One partner across voice, network, security, and cloud.

Most technology problems span multiple categories, a phone migration ripples into connectivity, which ripples into security. We handle the whole picture so you don't have to juggle eight vendors to solve one problem.

Advisor evaluating vendor options on a comparison matrix

How We Evaluate

We survey the full landscape, so you don't have to.

Being vendor-agnostic isn't a slogan, it's a methodology. Every recommendation starts with a structured evaluation across our 40+ partner network, scored against your specific requirements.

  • Weighted scorecards tailored to your use case
  • Objective side-by-side capability comparisons
  • Total cost of ownership over the contract lifecycle
  • References and references-of-references we actually call

How We Source

Four steps, zero guesswork

A repeatable process for evaluating, negotiating, and deploying any technology solution, tuned to your specific environment.

01

Scope

Define requirements, constraints, and success criteria with your team.

02

Evaluate

Score vendors across our 40+ partner network against your scorecard.

03

Negotiate

Use our aggregated purchasing leverage to secure the best terms.

04

Deploy

Manage vendor coordination, timelines, and go-live through execution.

Partner Ecosystem

40+ strategic partners. Zero vendor bias.

Our technology partners

8x8Crown CastleDialpadGenesysGraniteGreenPagesINAPIntelePeerMasergyMicrosoftNetrioNextivaRackspaceRingCentralTeamsVonageWebexZayoZoom

By the Numbers

Built on a decade of delivery

8

Service Categories

40+

Technology Partners

500+

Projects Delivered

20+

Industries Served

Not sure where to start?

We'll help you evaluate your current technology stack and identify the highest-impact opportunities, no obligation, no pressure.

Talk to an Advisor Or call (585) 479-4105

Services

Consulting Services

Vendor-agnostic technology advisory that puts your business first. We evaluate, recommend, and manage IT solutions across every major category, so you get the right technology, not just the easiest sale.

Key Capabilities

Needs Assessment

We start by understanding your business goals, pain points, and existing technology. No assumptions, just a clear picture of where you are and where you need to go.

Vendor-Agnostic Sourcing

We evaluate solutions from our network of 40+ strategic partners to find the best fit, not the most profitable recommendation for us.

Contract Negotiation

Leverage our industry relationships and volume pricing to secure better terms, lower costs, and more favorable SLAs than you could negotiate alone.

ROI-Driven Strategy

Every recommendation comes with a clear business case. We quantify the impact so you can make informed decisions with confidence.

How It Works

1

Discovery

We learn your business, audit your current technology stack, and identify opportunities for improvement.

2

Analysis & Recommendation

We evaluate options across our partner network and present a clear, unbiased recommendation with ROI projections.

3

Implementation Support

We manage vendor coordination, project timelines, and deployment logistics so nothing falls through the cracks.

4

Ongoing Partnership

We remain your single point of contact for support, renewals, and strategic technology planning.

Why Integritas for Consulting?

We don’t sell products, we solve problems. As a vendor-agnostic broker, our only incentive is finding the right solution for your business. That’s why our clients stay with us for years, not months.

Schedule a Consultation

Services

Digital Transformation

AI tooling, automation, and modernization, sized to your business, scoped to real workflows, governed by people who understand your stack. We help you decide where new technology earns its keep, and where the old way is still the right answer.

Key Capabilities

AI Tooling Strategy

Where AI actually belongs in your business, and where it doesn’t. Practical evaluations of Copilot, Gemini, ChatGPT Enterprise, and purpose-built tools, scoped to real workflows, not headlines.

Workflow Automation

Find the repetitive work eating your team’s time, then design tooling (agents, integrations, custom apps) that removes it. Configured around your data, your stack, your governance.

Modernization Roadmaps

Move off the legacy ERP, the spreadsheet sprawl, the on-prem voice. We design phased transformation plans that prove value before they grow scope.

Right-Sized Delivery

We’re vendor-agnostic by design. For larger transformations we tap a partner ecosystem (system integrators, MSPs, hyperscalers, niche specialists) and pick the right team for the scope, not whoever’s on retainer.

How It Works

1

Discovery

We map the workflows, data, and decisions where time and money currently leak.

2

Opportunity Brief

A short, ranked list of automation and AI plays: what’s worth doing, what isn’t, and what each is worth.

3

Phased Build

We pick the highest-leverage play first, ship it, prove it, then sequence the next. No multi-year megaprojects.

4

Ongoing Partnership

We stay engaged as the tools evolve, your needs shift, and new platforms emerge, so the roadmap doesn’t go stale.

Why Integritas for Digital Transformation?

Most “transformation” projects either over-promise (a year-long rip-and-replace) or under-deliver (a chatbot bolted onto a static page). We do neither. We bring two decades of advisory across cloud, voice, security, and connectivity, and a partner network sized to deliver, scoped to fit. The result: a roadmap your team can actually run.

Talk About Transformation

Services

Unified Communications as a Service

Replace your legacy phone system with a cloud-native platform that unifies voice, video, messaging, and collaboration, accessible from anywhere, on any device.

Key Capabilities

Cloud-Native Platform

Move your communications to the cloud with enterprise-grade reliability and 99.999% uptime SLAs.

Seamless Collaboration

Voice, video, messaging, and file sharing in a single platform that integrates with your existing tools.

Rapid Deployment

Get up and running in days, not months. Our implementation team handles migration with zero downtime.

Advanced Call Management

Auto-attendants, call queues, analytics, and CRM integrations that transform your phone system into a business tool.

How It Works

1

Assessment

We audit your current communications infrastructure and identify pain points.

2

Solution Design

We evaluate UCaaS providers and design a solution tailored to your needs.

3

Implementation

Our team manages the migration, including number porting and user training.

4

Ongoing Support

We remain your advocate, handling vendor relations, billing, and escalations.

Why Choose Integritas for UCaaS?

As a vendor-agnostic broker, we evaluate UCaaS platforms from every major provider, RingCentral, Nextiva, Vonage, 8x8, and more, to find the perfect fit for your business. No bias. No kickback pressure. Just the right solution.

Schedule a Consultation

Services

Connectivity Services

Build a faster, more resilient network with carrier-agnostic connectivity solutions, from SD-WAN and fiber to wireless backup, engineered for uptime, performance, and cost efficiency.

Key Capabilities

Carrier Services

Access competitive pricing from hundreds of carriers, fiber, broadband, DIA, MPLS, and wireless, all through a single point of contact.

SD-WAN Solutions

Software-defined wide-area networking that intelligently routes traffic, reduces costs, and delivers application-aware performance across every location.

Network Optimization

Maximize bandwidth utilization and minimize latency with traffic shaping, QoS policies, and real-time performance monitoring.

Redundancy & Failover

Eliminate single points of failure with automatic failover, diverse path routing, and carrier-diverse connectivity strategies.

How It Works

1

Network Audit

We analyze your current connectivity, contracts, and traffic patterns across all locations.

2

Solution Engineering

We design an optimized network architecture using the best-fit carriers and technologies.

3

Procurement & Deployment

We manage carrier negotiations, ordering, installation coordination, and circuit turn-up.

4

Lifecycle Management

Ongoing monitoring, vendor management, and contract renewal optimization to keep costs in check.

Why Integritas for Connectivity?

We work with every major carrier and ISP, AT&T, Comcast, Lumen, Spectrum, Zayo, and hundreds more, to source the best connectivity at the best price. Our vendor-agnostic model means your network is designed for your business, not a carrier’s quota.

Get a Network Assessment

Services

Contact Center as a Service

Transform your customer experience with a cloud-native contact center, omnichannel engagement, intelligent routing, and real-time analytics that empower your agents and delight your customers.

Key Capabilities

Cloud Contact Center

Fully cloud-hosted contact center platforms that scale with demand, no hardware, no maintenance, just reliable performance.

Omnichannel Engagement

Meet customers where they are, voice, chat, email, SMS, and social media, all unified in a single agent workspace.

Analytics & Reporting

Real-time dashboards, sentiment analysis, and AI-driven insights that turn customer interactions into actionable business intelligence.

CRM & Workflow Integration

Seamless integrations with Salesforce, HubSpot, ServiceNow, and other tools so agents have full context on every interaction.

How It Works

1

Needs Analysis

We evaluate your current contact center operations, call volumes, and customer journey gaps.

2

Platform Selection

We compare CCaaS providers across features, pricing, and integrations to find your best fit.

3

Migration & Setup

We manage the transition, IVR design, agent onboarding, number porting, and integration configuration.

4

Optimization

Ongoing performance monitoring, reporting analysis, and vendor management to continuously improve CX.

Why Integritas for CCaaS?

We evaluate every leading CCaaS platform, Five9, NICE CXone, Genesys, Talkdesk, and more, with zero bias. Our advisory model ensures you get the contact center that fits your workflows, your integrations, and your budget, not the one with the biggest sales incentive.

Improve Your Customer Experience

Services

Cybersecurity Sourcing Services

Protect your business with comprehensive security assessment, continuous monitoring, and expert-sourced cybersecurity solutions, without the overhead of a full security team.

Key Capabilities

Security Posture Assessment

Comprehensive evaluation of your current security infrastructure, identifying vulnerabilities before attackers do.

Vulnerability Scanning

Continuous scanning of your network, applications, and endpoints to detect and prioritize security gaps.

Managed SIEM (XDR)

24/7 security monitoring with Stellar Cyber XDR, correlating threats across your entire environment in real time.

Risk Mitigation Planning

Actionable remediation plans prioritized by business impact, with ongoing support to ensure implementation.

How It Works

1

Discovery

We map your current security landscape and identify critical assets.

2

Assessment

Comprehensive vulnerability scan and security posture evaluation.

3

Recommendations

Detailed report with prioritized remediation steps and solution options.

4

Implementation

We source and deploy the right security solutions from our partner network.

Why Integritas for Cybersecurity?

We partner with best-in-class security vendors including Stellar Cyber, Palo Alto Networks, and more. Our vendor-agnostic approach means we match you with the right security stack, not just the one that pays us the highest commission.

Get a Security Assessment

Services

Microsoft Teams Voice Integration

Turn Microsoft Teams into your complete business phone system. Whether you need calling plans, direct routing, or operator connect, we design and deploy the right voice solution for your organization.

Key Capabilities

Teams Calling Plans

Native Microsoft calling plans and operator connect options that add full PSTN voice capabilities directly inside Microsoft Teams.

Direct Routing & SBC

Connect your existing carrier or a new SIP trunk to Teams via session border controllers, maximizing flexibility and minimizing cost.

User Adoption & Training

Structured onboarding programs and training resources that ensure your team fully embraces Teams as their primary communications hub.

Advanced Configuration

Auto-attendants, call queues, voicemail policies, and compliance recording configured to match your organization’s workflows.

How It Works

1

Environment Assessment

We review your Microsoft 365 tenant, current telephony setup, and licensing to identify the best path forward.

2

Voice Architecture

We design the optimal Teams voice topology, calling plans, direct routing, or a hybrid approach based on your needs.

3

Deployment & Porting

We handle SBC provisioning, number porting, policy configuration, and phased rollout across your organization.

4

Support & Optimization

Ongoing call quality monitoring, troubleshooting, and vendor management to keep your Teams voice running smoothly.

Why Integritas for Teams Voice?

Teams voice is not one-size-fits-all. We evaluate every deployment model, Microsoft Calling Plans, Operator Connect, and Direct Routing with providers like Audiocodes, Ribbon, and others, to architect a solution that balances cost, call quality, and long-term flexibility.

Enable Teams Voice

Services

Cloud & IT Management

Modernize your infrastructure with confidence. From cloud migration and cost analysis to full IT project management, we help you make the right technology investments and execute them flawlessly.

Key Capabilities

Cloud Migration

Seamless migration of workloads to AWS, Azure, or Google Cloud, with minimal downtime and a clear roadmap from assessment to go-live.

Cloud vs. On-Prem Analysis

Objective cost-benefit analysis comparing cloud, colocation, and on-premises options so you invest where it makes the most financial sense.

IT Project Management

Dedicated project managers who coordinate vendors, timelines, and deployments, keeping complex technology initiatives on track and on budget.

Infrastructure as a Service

Scalable compute, storage, and networking resources delivered on demand, eliminating capital expenditure and reducing operational overhead.

How It Works

1

Infrastructure Review

We inventory your current IT environment, workloads, and contracts to establish a baseline.

2

Strategy & Cost Modeling

We build a financial model comparing cloud, hybrid, and on-prem scenarios tailored to your business.

3

Vendor Sourcing

We evaluate IaaS, managed hosting, and cloud providers to match performance needs with budget targets.

4

Execution & Governance

We manage the migration, coordinate vendors, and provide ongoing cost optimization and lifecycle support.

Why Integritas for Cloud & IT?

We bring an unbiased perspective to your cloud strategy. Whether the answer is AWS, Azure, a colocation facility, or keeping workloads on-prem, our recommendations are driven by your business needs and total cost of ownership, not vendor partnerships.

Start Your Cloud Strategy