Services
Microsoft Teams Voice Integration
Turn Microsoft Teams into your complete business phone system. Whether you need calling plans, direct routing, or operator connect, we design and deploy the right voice solution for your organization.
What we deliver
Teams Calling Plans
Native Microsoft calling plans and operator connect options that add full PSTN voice capabilities directly inside Microsoft Teams.
Direct Routing & SBC
Connect your existing carrier or a new SIP trunk to Teams via session border controllers, maximizing flexibility and minimizing cost.
User Adoption & Training
Structured onboarding programs and training resources that ensure your team fully embraces Teams as their primary communications hub.
Advanced Configuration
Auto-attendants, call queues, voicemail policies, and compliance recording configured to match your organization’s workflows.
How it works
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01
Environment Assessment
We review your Microsoft 365 tenant, current telephony setup, and licensing to identify the best path forward.
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02
Voice Architecture
We design the optimal Teams voice topology, calling plans, direct routing, or a hybrid approach based on your needs.
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03
Deployment & Porting
We handle SBC provisioning, number porting, policy configuration, and phased rollout across your organization.
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04
Support & Optimization
Ongoing call quality monitoring, troubleshooting, and vendor management to keep your Teams voice running smoothly.
Why Integritas for Teams Voice?
Teams voice is not one-size-fits-all. We evaluate every deployment model, Microsoft Calling Plans, Operator Connect, and Direct Routing with providers like Audiocodes, Ribbon, and others, to architect a solution that balances cost, call quality, and long-term flexibility.
