Case Study · Healthcare · UC-H1

Scaling a multi-state women's-health network from 3 to ~17 locations under unified voice and connectivity

A national fertility and women's-health provider added new sites in lockstep with real-estate moves. Every location ready on Day 1.

Client Snapshot

Footprint

United States · HQ in New York

Locations

~17 sites and growing

Workforce

Multi-site clinical workforce

Multi-state fertility and women's-health provider headquartered in New York with locations across the United States.

Before Integritas

  • MPLS connecting only three locations, no path to scale into new markets quickly.
  • Premises-based managed PBX administered in-house with limited remote-site flexibility.
  • No standardized circuit procurement or site-readiness playbook for new openings.

What we did

  • Migrated off MPLS to internet-based connectivity with customer-managed firewalls.
  • Deployed 8x8 cloud UCaaS as the unified voice platform across all locations.
  • Standardized circuit procurement and site-readiness so each new location comes online in lockstep with real-estate moves.
  • Drove install coordination as the single point of accountability for connectivity and voice.

After Integritas

  • ~17 active locations across the US under unified circuit and voice management.
  • Integritas owns circuit procurement, install coordination, and "site-ready on Day 1" for every new opening.
  • Aggressive expansion path supported without re-architecting voice or network on each move.

Technologies & Vendors Involved

8x8 UCaaS Multi-carrier broadband / DIA Customer-managed firewalls

Customer names withheld per mutual NDA.

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